Called a thing the Internet of Things—Wrote How to Fly A Horse, about Creation, Invention & Discovery —He/Him—Queer, Bi
May 19, 2024

Preserve Gold Reviews: Are They Legit? My Honest Take

Preserve Gold review thumbnail

Companies advertising on late-night television frequently offer services that claim to assist individuals in generating profits through investments in precious metals. To incorporate gold, silver, platinum, or palladium into your investment portfolio, it is imperative to engage the services of a reputable organization with a track record of expertise and positive customer feedback.

Make sure your hard-earned money is protected with a Gold IRA

Gold IRAs help you protect your investments by providing the asset diversification and stability you need. Click on your state to get started.


To open a precious metal investment account, you must establish a self-directed IRA that is specifically authorized for investing in precious metals. These Individual Retirement Accounts (IRAs) have distinct regulations compared to traditional IRAs.

Understanding and complying with the IRS regulations regarding Gold IRAs can be challenging. Engaging with a reliable company can assist in maintaining a favorable relationship with the IRS. Comprehensive evaluations of firms such as Preserve Gold Group can assist you in determining the most suitable precious metal company for your needs.

The Best Gold IRA Companies In 2024

Before I get started with this review, I want to inform you that I have reviewed dozens of precious metal IRA companies over two decades, and I have curated a list of the top 6 gold IRA companies in 2024. I highly recommend reading this article before proceeding with an IRA transfer.

The #1 Best Gold IRA is Augusta Precious Metals, with its A+ rating from Better Business Bureau, hundreds of 5-star reviews, and lifetime account support. Read my review on Augusta Precious Metals, or visit the official Augusta website to learn more. 

About Preserve Gold

Preserve Gold is a newly established player in the field of precious metal investing, with a collective expertise of 30 years among its executives.

Preserve Gold Group, based in Woodland Hills, California, provides a selection of gold, silver, platinum, and palladium available for purchase.

Preserve Gold homepage

Investors have the ability to peruse a range of precious metals that are approved for Individual Retirement Accounts (IRAs) and establish a dedicated IRA for investing in precious metals. Preserve Gold provides a complimentary investor’s guide to newly acquired clients.

Established in July 2022, Preserve Gold Group is dedicated to providing exceptional customer service of the highest quality. Their commitment entails upholding principles of ethics, fairness, transparency, quality, and consistency. The professionals at The Preserve Gold Group prioritize establishing connections and providing education to consumers, ensuring that investors have a strong sense of assurance in their decision-making.

Preserve Gold Group was established by Daniel Boston in 2022. Prior to founding the company, Boston held the position of Senior Director at American Hartford Gold. Jennifer Good is also recorded as an owner of Preserve Gold Group. Scant information regarding the founders of Preserve Gold Group can be found online, likely due to the company’s recent establishment.

Preserve Gold Products:

You’ll find a ton of gold and silver bullion products at Preserve Gold. They have one of the largest catalogs of IRA-eligible products to offer.

Some of the options available here include:

  • American Gold Eagle coins
  • American Gold Eagle proofs
  • Gold Twin Maples coins
  • Gold Maple Leaf coins
  • Gold RoseCrown Guinea coins
  • Canada Gold Gyrfalcon coins
  • Australian Gold Eagle Ray coins
  • .999 Gold bars
  • American Silver Eagle coins
  • American Silver Eagle proofs
  • Silver Twin Maple coins
  • Silver Polar Bear and Cub coins
  • America the Beautiful series coins
  • Silver bars
  • Platinum Kangaroo coins
  • Platinum War of 1812 coins

Do You Need a Gold IRA to Buy from Preserve Gold?

I had this question when I was interacting with this company.

There are several gold IRA companies that offer direct purchases (like this one and this one).

Preserve Gold also offers investors the option to buy bullion directly.

The gold IRA company provides a direct sales platform for gold and other valuable metals. You have the option to have your purchases delivered directly to your selected storage facility. Certain investors prioritize having tangible access to their money.

If you have a preference for personally acquiring your purchases, it is important to ensure that you are adhering to the standards set forth by the IRS. Having physical ownership of your investments can provide protection against financial mismanagement, financial crimes, and other hazards posed by third parties.

Customers can initiate their purchases by perusing Preserve Gold’s digital product inventory. Subsequently, complete the digital form or get in touch with one of the company’s experts in wealth preservation. The company’s experts will evaluate your objectives and financial resources. They will create a personalized portfolio and provide recommendations for purchasing.

You can pay here using ACH transfers, checks, money orders and credit cards.

Preserve Gold Fees:

The online product catalog of Preserve Gold Group offers comprehensive details on various types of precious metals that are approved for Individual Retirement Accounts (IRAs) as well as those that are not. The catalog lacks up-to-date pricing information.

To obtain prices for certain products, it is necessary to either contact the company directly or complete the online form. The corporate website features an interactive price chart that displays historical and current prices for gold, silver, platinum, and palladium.

Preserve Gold Group does not provide a charge schedule on their website. Although they assert to provide complete pricing transparency on all expenses and charges linked to their accounts, the fees and costs are not accessible on their website.

Free guaranteed shipping is provided for all transactions. The company provides a buyback policy without any fees and also offers price matching with competitors’ prices. In contrast to other vendors of valuable metals, the company provides a cancellation policy that allows customers to cancel their purchase within a 24-hour period.

Best Gold IRA Companies I’ve Worked With Yet (In 2024)

If you’re seriously looking to invest in precious metals or open a gold IRA, these are the companies I believe you should go with. My experiences with all 3 of them have been excellent.

Augusta Precious Metals (Best for Investments Over $50,000)

Augusta Precious Metals ranks as the #1 gold IRA company in the US. And that’s for good reason.

They have some of the best product catalogs with gold, silver, platinum, and palladium products to offer. But the main highlight is their dedicated web conference and the added focus on client education.

Augusta has an A+ rating on BBB, 1000+ client testimonials, and has been awarded “Most Transparent Company” in 2023 by Investopedia.

No other company puts as much focus on educating their clients about the different aspects of gold IRAs as they do.

My own experience with them was amazing to say the least.

However, their minimum investment requirement is $50,000 which limits the number of people who can open a gold IRA with them. Still, if you have the budget, you shouldn’t look elsewhere.

Goldencrest Metals (Best for Gold Investments)

Run by an actual financial advisor, Goldencrest Metals is another reliable name in the gold IRA industry.

Although they seem new, the team behind the company has been in the finance sector for decades. You would be surprised to see the level of expertise and knowledge these guys have.

My interaction with them was eye-opening. I learned a lot about precious metals through Goldencrest Metals.

That’s why they are my 2nd best suggestion for those interested in gold IRAs.

Preserve Gold (Best Customer Support)

Preserve Gold is a well-established name in the precious metals industry now.

I have talked to several of their clients and all of them praise their excellent support staff. The level of attentiveness and care I noticed there was surprising.

Preserve Gold is one of the few companies that, I can say with confidence, are 100% client-focused.

You’d love to talk to them if you’re new to precious metals investing.

Preserve Gold Reviews and Complaints:

When looking into Preserve Gold reviews, I found a ton of praise for the company. Although they are a newcomer in the industry, they have established themselves as a reliable brand among investors.

They enjoy perfect ratings on multiple review platforms. Here’s an overview of Preserve Gold reviews and ratings:

Ratings of Preserve Gold

Preserve Gold has an excellent rating on Trustpilot, with an average score of 4.8 out of 5 stars. This rating is based on numerous customer reviews praising the company’s professionalism, clear communication, and efficient service.

Better Business Bureau (BBB)
Preserve Gold holds an impressive 4.9 out of 5 stars on the BBB website and maintains an A- rating. This rating reflects the company’s commitment to resolving customer issues promptly and maintaining high standards of customer service.

Other Rating Sites

  • Consumer Affairs: Preserve Gold has a perfect 5 out of 5 stars rating, highlighting their excellent customer service and satisfaction.
  • Google Reviews: The company also enjoys a high rating of 4.8 out of 5 stars on Google Reviews, with positive feedback regarding their knowledgeable staff and efficient processes.

These ratings across multiple platforms indicate that Preserve Gold is highly regarded by its customers, with a strong focus on providing excellent service and support throughout the investment process.

Here are Some Preserve Gold Reviews:

Preserve Gold reviews on Trustpilot

Here, the reviewer says that Jonathan James and Jim Bryan at Preserve Gold were a pleasure to talk and work with. Also, they share that the two gentlemen displayed great patience as they explained everything

Surely, both individuals demonstrated a high level of expertise and readily addressed any inquiries we posed.

Plenty of reviews praise their sales team. Here’s another example:

You can find plenty of similar Preserve Gold reviews online. Clearly, the company excels at helping its customers at every point.

Easy Process for Opening Gold IRAs

Preserve Gold enables you to initiate a self-directed Individual Retirement Account (IRA) through a simple three-step process. Initially, you will engage in a conversation with an expert in the field of precious metals. Preserve Gold’s knowledgeable experts employ a “non-coercive sales approach” to address your inquiries and assist you in selecting the optimal metals for your IRA.

The subsequent action entails submitting the necessary paperwork. Upon completion of your documentation, your monies will be promptly deposited to your account within a span of three business days. Ultimately, you will acquire your metals and make a decision regarding their storage, either opting for your residence or an IRA-approved vault.

IRA Rollovers

When you open a gold IRA with Preserve Gold, you have the option to fund it through an IRA rollover.

You might wonder, “What is a gold IRA rollover?”

The answer is simple. It involves rolling over the funds present in one of your retirement accounts into your new precious metals IRA. Here’s a brief explanation of the overall process:

Understanding the Gold IRA Rollover

A gold IRA is identical to a traditional and Roth IRA, except that it contains physical precious metals rather than paper assets such as equities or bonds. There are two main types of gold IRAs:

  • Traditional Gold IRA: Contributions are tax-deductible, however, withdrawals during retirement are taxable.
  • Roth Gold IRA: Contributions are made after taxes, but withdrawals throughout retirement are tax-free.

Eligibility for Gold IRA Rollovers

The eligibility for a gold IRA rollover is mostly determined by the sort of retirement account you currently own. Most retirement accounts qualify for a rollover into a gold IRA, including:

Types of retirement accounts include the following:

  • Traditional IRAs
  • Roth IRAs
  • 401(k)s
  • 403(b)s
  • Thrift Savings Plans (TSPs)
  • Simplified Employee Pension (SEP) IRAs
  • Savings Incentive Match Plan for Employees (SIMPLE) IRAs

Types of Gold IRA Rollovers

There are two primary methods for performing a gold IRA rollover:

  1. Direct Rollovers: This strategy entails transferring cash directly from your existing retirement account to your gold IRA without first paying you. Direct rollovers are simple and avoid tax withholding concerns because the funds are transmitted directly between custodians.
  2. Indirect Rollovers: With this technique, you receive a dividend from your current retirement account, which you must transfer into your gold IRA within 60 days. Indirect rollovers allow you to act as a middleman in the transfer process. However, there is a key caveat: if the rollover is not completed within 60 days, the payout may be subject to taxes and penalties. In addition, your plan administrator may withhold 20% of the payout for taxes, which you must pay for out of pocket in order to complete the entire rollover amount.

Dedicated Focus on Customer Support

I have noticed in my analysis that they have received a lot of praise from their clients due to their customer support. The company boasts of offering a 24-hour satisfaction guarantee to their clients.

Not only that, they focus heavily on personalization, something you don’t find easily.

If you’re a client, you can contact the specialists at Preserve Gold Group through their toll-free phone number. Experts are accessible to respond to inquiries from 7 a.m. to 6 p.m. Pacific Standard Time. Customers can also contact them by email at info@preservegold.com.

Such accessibility makes it easy for their clients to resolve doubts and concerns.

Pros and Cons of Preserve Gold

Here’s a breakdown of the basic advantages and disadvantages of this company. Feel free to share your thoughts on these pros and cons:


  1. Strong Customer Service: Preserve Gold is famous for its professional and knowledgeable customer service. Clients frequently commend the company’s representatives for their clear communication and helpfulness throughout the investment process.
  2. High Ratings: The company has excellent ratings across multiple review platforms. These include 4.8/5 on Trustpilot, 4.9/5 on the Better Business Bureau (BBB), and 5/5 on Consumer Affairs. Certainly, these ratings reflect a high level of customer satisfaction and trust.
  3. Transparent Pricing and Policies: Preserve Gold offers competitive pricing with a price match guarantee and a no-fee buyback policy. They also provide free insured shipping for all purchases and a 24-hour cancellation policy.
  4. Educational Resources: The company provides a range of educational materials, including e-books, informational kits, and market updates, which help investors understand the gold market and make informed decisions.
  5. IRA Services: How can I forget to add this advantage? Preserve Gold assists customers with setting up Gold IRAs. This includes helping clients transfer or roll over existing retirement accounts. Furthermore, they work with reputable custodians and depositories to ensure secure storage of precious metals.


  1. Lack of Transparent Fee Information Online: While they claim full-price transparency, the specific fees and costs associated with their services are not readily available on their website. Customers must contact the company directly to obtain detailed pricing information.
  2. Limited Digital Presence: The company is still growing its social media presence and does not offer live chat support, which might be a drawback for customers who prefer more immediate and varied communication channels.
  3. Recent Establishment: Preserve Gold entered the market in 2022, making it a relatively new player in the precious metals investment industry. While they have quickly garnered positive reviews, their long-term track record is not as established as some older firms.

Overall, Preserve Gold Group has a strong reputation for customer service and competitive pricing but could improve by offering more transparent fee information and enhancing their digital presence.


Preserve Gold is a company that focuses on offering retirement investing alternatives through precious metals, specifically gold, for Individual Retirement Accounts (IRAs). It presents a secure investment opportunity for individuals seeking to expand their retirement portfolios beyond conventional equities and bonds by investing in gold, silver, platinum, and palladium. The purpose of this diversification is to mitigate the impact of inflation and market volatility, providing a more secure and consistent long-term investment approach.

Certainly, it distinguishes itself by its customer-centric strategy, which centers on teaching consumers about the advantages and procedures associated with investing in precious metals IRAs. Preserve Gold assists clients in navigating each stage of the process, starting from transferring current retirement assets into a precious metals IRA, to choosing the optimal combination of metals to achieve their investing objectives.

Preserve Gold’s services prominently include the direct acquisition and safekeeping of tangible precious metals. The organization collaborates with trustworthy depositories to guarantee the secure storage of clients’ investments, offering reassurance and protection. In addition, Preserve Gold places great importance on openness, ensuring that there are no concealed charges and providing clear and open information regarding expenses and protocols.

If you are worried about market volatility and want to safeguard your retirement savings with physical assets, Preserve Gold provides a practical alternative. The company’s dedication to honesty, extensive knowledge in valuable metals, and emphasis on educating and serving customers make it a reliable option for individuals who are preparing for a financially stable retirement.

Kevin Ashton

I am Kevin J. Ashton, a British technology pioneer best known for coining the term "Internet of Things" (IoT). My work focuses on networked sensors and their transformative applications across industries. I introduced the IoT concept in 1999 while at Procter & Gamble, envisioning a world where sensors connect the physical world directly to the internet. I founded the Auto-ID Center at MIT, where I helped develop global standards for RFID and other sensor technologies. I am also the author of "How to Fly a Horse: The Secret History of Creation, Invention, and Discovery," a book that debunks the myths surrounding creative work and emphasizes a practical approach to innovation. As a speaker and consultant, I address topics related to innovation and digital transformation, aiming to inspire practical, impactful problem-solving.

Leave a Reply

Your email address will not be published.